Amazon Web Services (AWS), the company’s cloud computing division, had a major outage on October 20, 2025. This caused problems for many popular websites, apps, and online services all over the world. Snapchat, Fortnite, Coinbase, Signal, and many other platforms were especially affected by the outage. This shows how important AWS is as the backbone of the internet.
The Domain Name System (DNS), which is like the internet’s “phone book,” turns website names into IP addresses. It broke down in AWS’s US-EAST-1 region, causing the outage. Experts called this a temporary “internet amnesia” for affected services. It made it impossible for many apps and websites to get to their important data stored in AWS databases like DynamoDB.
Millions of people had problems early on Monday morning. They couldn’t use normal services like banking and trading platforms, airline apps, and streaming entertainment. United Airlines, Delta, Canva, and UK banks are just a few of the big companies that had service problems. They depend on AWS infrastructure.
Amazon has said that the DNS problem has been completely fixed. Most services are starting to work again. However, some areas and apps may still have problems from time to time, while AWS works through its backlog and makes final fixes.
This event is a clear reminder of how fragile the internet is. It shows how much businesses rely on cloud providers like AWS, which has a huge 30% share of the global cloud infrastructure market.
